Delivery Information


We hope you enjoy our selection of exceptional apparel. We guarantee your satisfaction with all the products we carry and will do our best to satisfy you.

If you have questions about your order or comments and suggestions, please let us know by e-mailing us at info@wearclubseven.com.

Payment Methods

To purchase an item, put it in your shopping basket by clicking on the "Add to Cart" button. Just follow the directions provided on your "Shopping Basket" page to complete your purchase. All specifications and pricing subject to change without notice.

Club Seven currently accepts the following payment methods: Credit cards, debit cards, and Mastercard. We also use Amazon pay and PayPal Express for faster checkout experience.


Delivery Timescale based on Zones

We have a specialised fulfilment company that handles our shipping. Shipping goes out every day at 9am, 12noon and 2pm London time excluding Sundays and national holidays. Any orders made after 2pm will be shipped out the next day.

Shipping charges are determined by the weight of the products you are ordering and the zone it is being shipped to. Below are the zones and the weight based rates.

United Kingdom

Free tracked next day UK delivery on all orders over £50 

Service

Cost

Delivery Time

Order £/weight

Free UK Standard Tracked

Free

48 hours

Over £50

UK Standard 2-3 days

£3.99

2-3 days

Max weight 2kg

 

Europe

Free tracked EU shipping on all orders over €80 

Service

Cost

Delivery Time

Order £/weight

Free EU Delivery Free

2-11 days

Orders over £68

Standard EU Untracked

£7.00 2-11 days Max weight 1g

Standard EU Untracked

£9.99

2-11 days

Max Weight 1kg

EU Medium Tracked £14.99 2-11 Days 1.01kg to 1.5kg

EU Heavy Tracked 

£16.99

2-11 days

Weight 1.501kg–2kg

 

USA and Canada

Free tracked U.S & Canada shipping on all orders over $100

Service

Cost

Delivery Time

Order £/weight

Free USA & Canada Free 2-11 Days Orders over £70
Standard USA & Canada Untracked £7 2-11 Days Max weight 1kg

America & Canada Tracked

$13.5

2-11 days

Max weight 750g

Standard America & Canada  $9.99 2-11 days Max weight 1g

America & Canada Medium

$14.99

2-11 days

Weight 750g–1.5kg

America & Canada Heavy Tracked

$21.99

2-11 days

Weight 1.501kg–2kg

 

Rest of the World

Service

Cost

Delivery Time

Order £/weight

Standard Worldwide Tracked

£9.99

2-11 days

Max weight 1g

Standard Worldwide Medium

14.99

2-11 days

Weight 1.01kg–1.5kg

Worldwide Heavy Tracked

£21.99

2-11 days

Weight 1.501kg–2kg

 

We are not responsible for lost or stolen packages. To ensure the safety of all orders, all orders are sent as tracked and signed.


Promotional Codes

From time to time, we offer special discounts and savings on selected styles that can be accessed with a Promotional Code. When we issue you a code, please enter it on the checkout page and hit "apply".

Please note that Promotional Codes cannot be combined with any other offer or discount, such as items already marked down, or used on previous purchases. Does not apply to pre-order items, gift cards, seasonal exclusions, taxes and shipping. Applies to merchandise only. Limited time offer, limited to one per person. Cannot be redeemed for cash. Promotional amount is not reimbursed if used on a purchase that is returned or exchanged.


Privacy Policy

At Club Seven, we are committed to protecting your privacy. This means that we will not sell or rent your name or any personal information about you to third parties. Of course, we will cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.


Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.


To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@wearclubseven.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@wearclubseven.com.

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