Shipping
What are your delivery times?
UK Standard delivery is 2-3 days. Intentional delivery can take up to 12 days.
How much will shipping cost?
Standard UK delivery is £3.99 and free for orders over £50.
Standard Eurozone delivery is £9.99. You will not pay any extra charge in your country.
USA and Canada delivery starts from $13.
For all other International delivery, check our delivery information page.
Can you provide worldwide shipping?
We do worldwide delivery. Check our delivery information page for more details.
Is there any customs duty or tax to pay in Europe?
No. The amount you pay at checkout already includes all fees and charges. You will not pay any extra charges when your parcel gets to Europe.
Payment
Do you offer buy now pay later?
We offer buy now pay later using 3 of the biggest buy now pay later providers.
Find out more here
What provides do you accept?
You can buy now and pay later with Clearpay, Klarna and Laybuy.
How to buy now pay later
Simply add all items to the basket as usual and head to the checkout. When you get to the payment stage, you can select one of our buy now, pay later providers.
My Order
How can I cancel my order?
Contact us with an online chat or email us at info@wearclubseven.com. Please contact us before the order is shipped out.
What if I receive the wrong product?
We will send out the correct items for free. Chat with us online or email us at info@wearclubseven.com.
Do you offer exchanges for faulty items?
Yes. We might not even ask you to return the item first. Find out more on our Try It Guarantee page. We will send out the correct items for free. Chat with us online or email us at info@wearclubseven.com.
Product
How do I return my product?
We will send out the correct items for free. Chat with us online or email us at info@wearclubseven.com. We might not even ask you to return the item first. Find out more on our Try It Guarantee page.
How do I care for my product?
All fabric care information are on the packaging and product.
I ordered the wrong product size. What should I do??
We will send out a replacement. We might not even ask you to return the item first. Find out more on our Try It Guarantee page. Chat with us online or email us at info@wearclubseven.com.